9 AM - 9 PM, Monday-Friday
24 hours a day, 7 days a week
9 AM - 9 PM, 7 days a week
FAQ
Astro Flow is your personalized cosmic guidance hub. With one membership you get daily horoscopes, real-time tarot readings, and a growing set of intuitive tools to help you reflect, plan, and feel aligned—accessible on any modern device, with simple account controls and cancel-anytime flexibility.
Sign up on the homepage → verify the email we send (check Spam/Promotions if missing). To reset your password, click Forgot Password on the login page and follow the link (it expires—request a new one if needed).
Plans auto-renew at the end of each billing period (e.g., monthly or yearly). If a free trial is offered, you'll see the trial length and first charge date at signup and can cancel before it ends to avoid charges. We email a receipt after every charge. Your renewal date is shown at signup and on receipts; if you need confirmation, contact support.
If you subscribed on our site, you can cancel from your account (if available) or contact support and we'll help. If you subscribed via Apple/Google/PayPal, cancel through that provider's subscriptions. You'll keep access until the end of your current paid period and receive a confirmation email.
Your statement may show “ASTRO-FLOW.NET” (support: +1-855-772-8018). Check whether a family member used your card and search your email for our receipts. For help or a refund review (e.g., duplicate/unauthorized/technical issues), email customercareteam@astro-flow.net with the amount, date, and last 4 digits of the card so we can locate the charge quickly.
Verify your email → reset password → try a different browser or a private/incognito window → clear cookies for astro-flow.net → temporarily disable VPN/ad-block → ensure a stable connection (≈15+ Mbps for HD). If it persists, send support your device/browser, a brief description, and a timestamp.
Need help?
Email customercareteam@astro-flow.net or call +1 (855) 772-8018. Include your signup email for faster lookup.
Still looking for an answer?
Please use our contact form to email customer support with more details about your question or concern. We aim to respond within 24 hours.